Privacy Policy
Effective date: June 22, 2026
Zen Pool & Spa Services LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices — including specific terms for text message (SMS) communications.
Information We Collect
When you request a quote or contact us through our website, we collect the information you provide, which may include your name, phone number, email address, and details about your pool service needs.
How We Use Your Information
- To respond to your quote request and schedule service
- To communicate with you about appointments, estimates, and account updates
- To improve our services and customer experience
SMS / Text Messaging Terms
If you opt in to receive text messages from Zen Pool & Spa Services LLC by checking the SMS consent box on our contact form, the following terms apply:
Program description: You will receive text messages related to your pool service appointments, quote follow-ups, and account updates from Zen Pool & Spa Services LLC.
Message frequency: Message frequency varies based on your service activity.
Message and data rates: Message and data rates may apply, based on your mobile carrier plan.
Opt out: You can opt out at any time by replying STOP to any message. After you reply STOP, we will send a one-time confirmation that you've been unsubscribed, and you will not receive further messages from us. You can re-subscribe by opting in again through our website.
Help: Reply HELP to any message for assistance, or contact us directly at the information below.
Carriers: Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing
We do not sell your personal information. We do not share your contact information with third parties except as needed to operate our business (for example, scheduling or payment processing tools we use internally), or as required by law.
Data Security
We take reasonable measures to protect the information you share with us. However, no method of electronic transmission or storage is 100% secure.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Zen Pool & Spa Services LLC
Bradenton, FL
Phone/Text: (941) 777-0778
Email: ZenPoolAndSpaFL@gmail.com